DIGITS WORKWEAR PRIVACY POLICY

Last Updated: October 15, 2026

Digits Workwear, LLC ("Digits Workwear," "we," "us," or "our") respects your privacy and is committed to being transparent about how we collect, use, disclose, and protect your personal information.

This Privacy Policy explains how we handle personal information when you visit https://digitsworkwear.com (the "Website"), purchase our products, create an account, subscribe to our marketing communications, participate in promotions or giveaways, or otherwise interact with our business.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information directly from you, automatically through your interactions with our Website, and from service providers and other sources that help us operate our business.

Information You Provide Directly

When you make a purchase, create an account, contact us, subscribe to marketing communications, or participate in a promotion, we may collect:

• First and last name

• Email address

• Phone number

• Billing and shipping addresses

• Order history and purchased products

• Product preferences, including glove sizes

• Account information and login credentials

• Information submitted through contact forms

• Customer service communications

• Product reviews, feedback, and other information you voluntarily provide

• Marketing communication preferences

• Giveaway and promotional entry information

Payment Information

Payments are processed through Shopify and its supported payment service providers.

Payment processors may collect payment card details, billing information, and other information necessary to complete transactions and prevent fraud.

Digits Workwear does not directly store complete credit card numbers or payment card security codes on its own servers.

We may receive limited payment-related information, such as transaction status, payment method, and partial payment card details, as necessary to manage orders.

Information Collected Automatically

When you browse or interact with our Website, we and our service providers may automatically collect:

• Internet Protocol (IP) address

• Device type and operating system

• Browser type and settings

• Pages and products viewed

• Website navigation and browsing activity

• Referring websites or advertising sources

• Approximate geographic location derived from IP address

• Date and time of Website interactions

• Cookie identifiers and similar tracking information

• Shopping cart activity

• Advertising interactions and purchase attribution information

This information helps us operate our Website, understand customer behavior, improve our products, prevent fraud, and evaluate advertising performance.

Information From Other Sources

We may receive information from Shopify, advertising platforms, analytics providers, and other service providers, such as transaction information, marketing engagement data, referral information, and advertising performance information.

2. How We Use Personal Information

We collect and process personal information for legitimate business purposes, including:

Order Processing and Fulfillment

• Processing and fulfilling orders

• Confirming purchases and payments

• Shipping products

• Providing order updates and tracking information

• Managing returns, refunds, and exchanges

• Processing warranty requests

• Providing customer support

Website Operations and Improvement

• Operating and maintaining our Website

• Managing customer accounts

• Improving product offerings and customer experiences

• Analyzing Website traffic and customer interactions

• Detecting fraud, unauthorized activity, and security threats

• Troubleshooting technical issues

Marketing and Advertising

• Sending promotional emails when you have subscribed or when otherwise permitted by applicable law

• Providing information about new products, special offers, sales, and promotions

• Personalizing Website content and product recommendations

• Measuring the effectiveness of marketing campaigns

• Creating advertising audiences and displaying relevant advertisements where permitted

• Understanding how customers discover and interact with Digits Workwear

Promotions and Giveaways

• Receiving and recording giveaway entries

• Verifying eligibility and entry validity

• Calculating eligible entries

• Preventing fraudulent submissions

• Selecting and contacting winners

• Verifying winner information

• Delivering prizes

• Fulfilling legal and recordkeeping obligations

We may also use personal information to comply with applicable laws, protect our legal rights, enforce our policies, and respond to lawful requests from government authorities.

3. Email Marketing and Klaviyo

Digits Workwear uses Klaviyo to manage email marketing, subscriber information, and customer communications.

When you subscribe to our marketing emails, we may collect and use your email address, name, purchase history, browsing activity, product interests, and marketing engagement information to deliver relevant communications.

Marketing emails may include:

• New product announcements

• Special offers and promotional discounts

• Black Friday and seasonal sales

• Product recommendations

• Customer-exclusive promotions

• Giveaway announcements

• Company updates

We may use email engagement information, such as opens, clicks, and purchases, to understand the effectiveness of our communications and improve future campaigns, subject to applicable privacy and consent requirements.

You can unsubscribe from marketing emails at any time using the unsubscribe link at the bottom of our promotional emails or by contacting orders@digitsworkwear.com.

Unsubscribing from marketing communications will not prevent you from receiving necessary transactional messages, including order confirmations, shipping updates, customer service responses, or legally required notifications.

We do not automatically enroll individuals in marketing emails solely because they participate in a giveaway.

4. Giveaways, Sweepstakes, and Promotional Entries

Digits Workwear may operate giveaways, sweepstakes, contests, and other promotional programs, including the Digits Workwear BOXO Giveaway.

For these promotions, we may collect:

• First and last name

• Email address

• State of residence

• Eligibility confirmations

• Entry submission dates and times

• Purchase information associated with eligible entries

• Number of eligible entries

• Information needed to contact and verify a potential winner

• Prize shipping information

• Information necessary for applicable tax or legal reporting

Free Entry Through Google Forms

Certain promotions may provide a free alternative method of entry through Google Forms.

Information submitted through these forms may be collected and stored using Google Forms and Google Sheets.

We use this information to administer the promotion, verify entries, select a winner, prevent fraud, and maintain appropriate promotional records.

Google may separately process technical information in connection with your use of its services under its own privacy policies.

You can review Google's Privacy Policy at:

https://policies.google.com/privacy

Giveaway Participation and Marketing Consent

Entering a Digits Workwear giveaway does not require you to subscribe to marketing communications.

If we offer an option to receive marketing emails during giveaway registration, that option will be separate from entry into the giveaway.

Declining marketing communications will not affect your eligibility, number of valid entries, or chances of winning.

We will use giveaway registration information for administering the promotion and related legal obligations. We will not add participants to promotional marketing lists solely because they entered.

Each giveaway may also be governed by separate Official Rules describing eligibility, entry methods, prize details, winner selection, and other requirements.

5. Cookies, Analytics, and Tracking Technologies

Digits Workwear uses cookies, pixels, tags, and similar technologies to operate our Website, understand customer activity, and support advertising.

These technologies may collect information about your device, browsing activity, interactions with our Website, and purchases.

We may use the following services:

Shopify

Shopify provides our ecommerce platform and supports essential Website functionality, shopping carts, checkout, security, analytics, and other merchant services.

Google Analytics

Google Analytics helps us understand Website traffic, visitor behavior, product interest, and how visitors interact with our Website.

Meta Pixel and Meta Advertising Technologies

Meta technologies help us understand advertising performance, measure conversions, and deliver or evaluate advertising on platforms such as Facebook and Instagram.

Klaviyo

Klaviyo may use cookies and other tracking technologies to support subscriber forms, email marketing, customer engagement measurement, and personalized communications.

Cookies and tracking technologies may fall into several categories:

• Essential: Necessary for Website functionality, shopping carts, checkout, account access, and security.

• Analytics: Help us understand traffic and improve Website performance.

• Functional: Help remember preferences and improve your shopping experience.

• Advertising: Help us measure campaigns and display more relevant advertisements.

You may be able to manage cookies through your browser settings and the privacy or cookie preference controls available on our Website.

Disabling certain cookies may affect Website functionality.

Where required by applicable law, we use appropriate consent and opt-out controls for nonessential tracking technologies.

6. Shopify and Ecommerce Services

Our Website is hosted by Shopify, which provides the ecommerce infrastructure that allows us to sell our products and serve customers.

Shopify processes personal information when visitors browse our store, place orders, use checkout services, and interact with supported Shopify features.

Depending on the Shopify services enabled for our store, Shopify may also process information from interactions with our Website, other Shopify merchants, and Shopify services to provide enhanced features, including personalization, fraud prevention, business analytics, and advertising-related services.

Information may be processed by Shopify and its authorized partners or service providers in the United States or other countries.

For more information about Shopify's practices, please review:

Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers

Shopify Privacy Controls:
https://privacy.shopify.com

7. How We Share Personal Information

We may disclose personal information to trusted service providers and partners that help us operate Digits Workwear.

These may include:

• Shopify and payment processors: To operate our online store, process payments, and maintain customer accounts.

• Shipping and fulfillment providers: To prepare, ship, and deliver orders.

• Klaviyo: To manage email marketing and customer communications.

• Google: To support analytics, giveaway forms, and related business tools.

• Meta: To measure advertising effectiveness and support targeted advertising where permitted.

• Technology and security providers: To maintain the Website, prevent fraud, and protect our systems.

• Professional advisers: Including accountants, attorneys, and other service providers where reasonably necessary.

• Government or regulatory authorities: When disclosure is required by applicable law or valid legal process.

We may also disclose information in connection with a business transaction, such as a merger, acquisition, reorganization, or sale of assets, subject to applicable legal requirements.

Advertising-Related Data Sharing

We do not sell customer contact lists for money.

However, certain advertising and analytics activities may involve sharing personal information, such as device identifiers, browsing activity, or purchase events, with advertising partners.

Under some U.S. privacy laws, this activity may be considered a "sale," "sharing," or use for "targeted advertising," even when no money is exchanged for the information.

Where applicable, customers may exercise their rights to opt out of these activities as described in Section 9.

We do not disclose giveaway registration information to unrelated third parties for their independent marketing purposes simply because an individual entered a giveaway.

8. Behavioral Advertising

We may use information about your interactions with our Website to help display Digits Workwear advertisements on other websites and platforms, including Facebook and Instagram.

These activities may involve cookies, advertising pixels, and information provided to advertising platforms to measure purchases or create advertising audiences.

You can manage certain advertising preferences through:

Meta Ad Preferences:
https://www.facebook.com/adpreferences

Google Ad Settings:
https://myadcenter.google.com

Shopify Privacy Controls:
https://privacy.shopify.com

You may also contact us to request applicable advertising-related privacy choices.

Opting out of personalized advertising may not eliminate all advertisements, but it may limit the use of your information for certain targeted advertising activities.

9. Your Privacy Rights and Choices

Depending on where you reside and which privacy laws apply, you may have the right to:

• Access: Request information about personal data we maintain about you.

• Correction: Request correction of inaccurate personal information.

• Deletion: Request deletion of personal information, subject to legal exceptions.

• Portability: Request a copy of certain personal information in a portable format.

• Opt-out: Request that we stop certain sales or sharing of personal information or its use for targeted advertising.

• Limit certain uses: Request limitations on the processing of sensitive personal information where applicable.

• Withdraw consent: Withdraw previously provided consent where processing depends on consent.

• Appeal: Appeal a decision concerning a privacy request where applicable law provides that right.

• Non-discrimination: Exercise applicable privacy rights without unlawful discriminatory treatment.

How to Submit a Privacy Request

Email: orders@digitsworkwear.com

Subject: Privacy Request

Please describe your request and provide enough information for us to locate your records.

We may request additional information to verify your identity before fulfilling requests involving access, correction, or deletion.

We will respond within the period required by applicable law and explain any legal exceptions that apply.

You may also contact us at this address to appeal a privacy-rights decision where an appeal right applies.

Targeted Advertising and Data-Sharing Choices

You may exercise available privacy choices through our Website's privacy or data-sharing opt-out controls, where provided, or by contacting us at orders@digitsworkwear.com.

Certain browser-based privacy signals, including Global Privacy Control (GPC), may communicate a request to opt out of specific data-sharing or targeted advertising practices. We will honor applicable legally recognized opt-out signals where required by law through our configured privacy controls.

You may also manage certain personal information processed by Shopify through:

https://privacy.shopify.com

Some rights depend on the applicable law and whether Digits Workwear meets that law's coverage requirements.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal requirements.

Retention periods vary depending on the type of information, our relationship with you, the purposes for which it was collected, and any applicable tax, accounting, security, or legal obligations.

Examples include:

• Order and transaction records: Retained as necessary for accounting, taxes, fulfillment, refunds, customer service, and legal compliance.

• Customer account information: Retained while the account remains active and as otherwise reasonably necessary for legitimate operational or legal purposes.

• Marketing information: Retained while needed to manage the subscription and associated marketing records, unless you unsubscribe or request deletion, subject to applicable obligations.

• Giveaway information: Retained as reasonably necessary to administer the drawing, verify and deliver prizes, investigate disputes or fraud, and satisfy recordkeeping obligations.

• Website analytics and technical information: Retained according to configured service-provider retention periods and legitimate business needs.

When personal information is no longer reasonably necessary, we take steps to delete, de-identify, or otherwise securely dispose of it, unless continued retention is required or permitted by law.

11. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include using established ecommerce platforms, access controls, security features, and reputable payment and technology providers.

Payment transactions are processed using supported payment services with their own security safeguards.

No system or method of electronic transmission or storage is completely secure. Although we work to protect your information, we cannot guarantee absolute security.

If you believe your information or account has been compromised, please contact orders@digitsworkwear.com.

12. Children's Privacy

Our Website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take steps to address the information in accordance with applicable law.

Digits Workwear sweepstakes and giveaways may have separate age restrictions. The BOXO Giveaway is restricted to eligible adults aged 18 or older, or the applicable age of majority, whichever is greater.

Parents or guardians with concerns about a child's personal information may contact orders@digitsworkwear.com.

13. Third-Party Websites and Services

Our Website may contain links to websites, social media platforms, payment services, and other online services that we do not control.

These third parties may have their own privacy policies and data practices.

We encourage you to review the privacy policies of third-party websites and services before providing personal information.

This Privacy Policy applies to information handled by Digits Workwear and does not govern the independent practices of unrelated third parties.

14. International Data Processing

Digits Workwear is located in the United States.

Personal information may be processed or stored in the United States or other countries where our service providers and technology partners operate.

Privacy and data protection laws in those locations may differ from those in your country or state of residence.

Where required, we will take appropriate steps to protect personal information transferred across borders.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, service providers, legal requirements, or other operational needs.

When we update this Policy, we will revise the "Last Updated" date at the top of the page.

If applicable law requires additional notice or consent for a material change, we will take appropriate steps to provide it.

We encourage customers to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or wish to exercise an applicable privacy right, please contact us.

Digits Workwear, LLC
59639 Saskatoon Lane
Bend, Oregon 97702
United States

Email: orders@digitsworkwear.com

Website: https://digitsworkwear.com

For privacy-related requests, please use the subject line "Privacy Request."

END OF PRIVACY POLICY