Refund policy
Refund & Exchange Policy
We stand behind our gloves. If something's not right, here's how we make it right.
Exchanges — Wrong Size or Wrong Style
Ordered the wrong size? We'll get you the right one, free of charge on our end.
- You cover the cost of shipping the original pair back to us.
- We cover the cost of shipping your new size or style out to you.
- Exchanges must be requested within 30 days of receiving your order.
- Gloves must be unworn, unaltered, and in original condition with tags attached and original packaging.
Refunds
If a full refund is what you need instead of an exchange, we accept returns within 30 days of receipt under the same condition requirements above (unworn, unaltered, tags attached, original packaging). Return shipping is the customer's responsibility; once we receive and inspect the item, your refund will be issued to your original payment method.
How to Start a Return or Exchange
Fill out our contact form with your order number and what you need — a different size, a different glove, or a refund. We'll send you next steps and a return address. Have a question first? Call or text us directly at (541) 728-3940 — a real person will answer.
